Help desk & devices
Desktop and laptop setup, troubleshooting, patching, remote assistance, lifecycle planning, and on-site repair.
- Help desk and remote support
- Device setup and replacement
- Onboarding and offboarding
- Printer and peripheral support
Managed IT services
One local partner for the systems your office depends on.
Coast IT Solutions provides managed IT for dental offices, medical practices, and small businesses in Snohomish and King County. Choose complete management or add Coast to the team you already have.
Networks & secure access
Firewall, switching, Wi-Fi, VPN, and remote connectivity designed and maintained as one system.
- Network design and upgrades
- Separate guest and patient Wi-Fi
- Secure remote access
- Monitoring and documentation
Microsoft 365 & email security
Tenant administration, Exchange, Entra ID, Intune, and email protection set up for how your office works.
- Microsoft 365 administration
- Email filtering and encryption
- Multi-factor sign-in
- Endpoint management with Intune
Monitoring & security
Proactive health checks, updates, endpoint protection, alert response, and right-sized security improvements.
- Patch and health monitoring
- Endpoint protection
- Phishing awareness
- Security reviews
Backup & recovery
Layered backups, off-site copies, retention, restore testing, and practical recovery procedures.
- Practice and business data backups
- Encrypted off-site copies
- Restore testing
- Recovery documentation
Healthcare IT & HIPAA
Technical safeguards for dental and medical offices, documented and kept current.
- HIPAA risk assessment support
- Business Associate Agreements
- Practice software and imaging support
- Audit-ready documentation
How support works
Help that shows up when you need it.
Support hours and response times are written into every agreement, so everyone knows what to expect.
Fast remote help
Many issues are handled over a secure remote session, with no waiting for a visit.
On-site when it counts
Hardware, network, and office work across Snohomish and King County.
Fixed before it’s noticed
Monitoring, updates, and backup checks run in the background every day.
Flexible engagement
Support that fits the business.
Start with the gap that matters most. Coast can own the full environment, work beside an internal team, or deliver a defined project with a clean handoff.
Fully managed
Ongoing ownership of support, systems, security, vendors, and planning.
Co-managed
Extra depth for an internal IT person or team without duplicating what is already in place.
Project delivery
Office moves, new locations, network upgrades, and infrastructure projects, delivered with documentation and a clean handoff.
A sensible first step